FAQs
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All "ready to ship" items will ship within 1-3 business days. All "made to order" or custom pieces will take 2-4 weeks to complete and ship out.
All orders are shipped First Class with USPS and includes insurance and tracking info.
Once an item has been shipped, you will be notified via email.
Salt Hive Silver is not responsible for items lost or damaged during shipping.
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Salt Hive Silver does not offer returns or exchanges. Please make an informed decision regarding sizing and style of products before placing your order. If there are any other issues with your order upon arrival, please email to discuss available options.
Please be aware that all pieces are hand made, start to finish, by me, Michelle. That being said your pieces may have slight imperfections and character that make your item one of a kind!
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All of my work is hand fabricated from .925 sterling silver and natural stones, then polished to a shine! These pieces are meant to last forever but still require some TLC from time to time to prevent tarnish or damage.
Avoid wearing your jewelry when bathing, swimming, hot tubbing and so on. To clean your jewelry, use a soft brush with mild soapy water and polish with a jewelry polishing cloth which will be included with your order.
*DO NOT use cleaning chemicals.